SG Pools is an online betting site that offers a variety of games and bonuses to its customers. It has an easy-to-use interface and accepts a variety of payment methods. Customers can deposit and withdraw money through their credit cards or PayPal accounts. The site also offers customer service that is available around the clock. SG Pools has a reputation for being a reliable and trustworthy company. It is certified by many governing bodies and takes responsible gaming seriously.
Founded in 1968, Singapore Pools is the country’s only legal lottery and gaming operator. It has a diverse portfolio of lottery and sports betting games. These include the popular lotto game Toto, pre-printed lottery game The Singapore Sweep and number game 4D, as well as football and motor racing sports betting.
The company’s roster of products has expanded over the years, providing more ways for Singaporeans to bet legally and responsibly. In addition to the traditional counter service, Singapore Pools now offers a mobile app where customers can onboard and manage their account, as well as place bets on any device. It has also been working with the government to stem leakages from illegal betting operators and enforce strict regulatory standards.
A major milestone for the company was the launch of PoolzConnect, an integrated call center and security e-payment system in mid-2005. The system is linked to local banks and enables customers to bet by telephone and over the Internet using a secure, PCI-compliant environment. Its implementation allowed the company to boost revenue and improve customer service.
The company is leveraging Oracle Cloud Infrastructure (OCI) to drive business innovation and profitability. It has migrated its on-premises applications monitoring systems to OCI, enabling it to run multiple applications in a highly available and scalable environment. Its unified dashboards allow IT staff to monitor and analyze application performance, reduce troubleshooting time by half, and automate alerting.
In addition to its digitalisation efforts, the company is focusing on being a “Company for Good.” Yeo has established iShine Cloud in 2018, which is an IT platform that helps other charities with productivity, governance and efficiency. It uses the company’s IT infrastructure and resources to make it affordable and accessible to charities. During the COVID-19 crisis, iShine Cloud helped keep charity operations running even as other IT platforms were under strain.